Trade Settlement Support Officer

Learn to navigate and gain proficiency with both external software systems and internal proprietary systems to retrieve reports needed to perform job duties;

• Coordinate with internal and external teams to ensure timely responses and resolution to inquiries;
• Process documentation; including entering the appropriate information either by data entry or upload to the record keeping system;
• Provide high quality client service internally and externally, answering inquiries and resolving problems;
• Understanding of and ability to open, review and assign computer files according to directory/file path protocols; and
• Ensure work is completed accurately and on-time while tracking and escalating any issues to the appropriate business unit.

Loan Trade Settlement Support:

• Demonstrate product and functional knowledge of the bank loan market to communicate with business and trading counterparties;
• Support the settlement process of loan syndications, secondary loan trades, CLOs, restructures, privates, and trade claims including funding and documentation matters;
• Navigate internal systems and external/industry platforms to process trades, allocations and deliver relevant documentation accurately within time sensitive deadlines.

• Associate’s or bachelor’s degree in a business-related field or relevant work experience
• Basic knowledge and interest in the financial services industry and operations
• Responsive, friendly, and proactive approach
• Excellent written and verbal communication skills
• High attention to details
• Ability to work in a high-volume, fast-paced, deadline-driven environment
• Meet time sensitive work requirements
• Exceptional organizational and time management skills
• Ability to multitask and prioritize daily workload
• Skilled in independently researching and resolving problems
• Microsoft Excel experience

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location