Trade Surveillance Data Support Specialist

As a Data Support Specialist reporting to Senior Manager - Client Support Services, you'll play a critical role in ensuring the integrity and quality of data flows that power Nasdaq's Trade Surveillance platform — a service relied upon by over 150 market participants across 65 markets globally.

You'll thrive in this position if you're analytical, detail-oriented, and collaborative, with a passion for solving complex data challenges in a fast-paced, high-impact environment.

• Prioritize and manage reported trading data issues through end-to-end incident ownership, ensuring timely resolution and clear client communication.
• Investigate and resolve data flow issues by leveraging server environments and data management tools to identify root causes and implement fixes.
• Collaborate with global cross-functional teams to coordinate releases and deploy bug fixes that improve platform stability.
• Drive continual service improvement initiatives that reduce recurring data issues and elevate the client experience.
• Contribute to the analysis and optimization of existing data flows within the Trade Surveillance application to support scalability and reliability.

• Bachelor's degree in Computer Science, Data Engineering, Finance, or a related field — or equivalent practical experience.
• 3+ years of experience in a data analyst, data operations, or technical support role, preferably within financial services or a technology-driven environment.
• Hands-on experience working in Linux environments and with data extraction, transformation, and troubleshooting.
• Proven ability to investigate and resolve complex data issues independently in a fast-paced, globally distributed setting.
• Strong English communication skills, both written and verbal, with experience working across international teams.

Nice to have

• Familiarity with market data, trading data, or financial messaging protocols (e.g., FIX).
• Prior experience in trading, capital markets, or a regulated financial services environment.
• Experience collaborating with globally distributed teams across multiple time zones.

• Annual bonus
• Annual equity grant
• Employee Stock Purchase Plan offering discounted company shares
• Pension plan with Nasdaq contribution
• 6additionaldays off per year
• Extra vacation time based on tenure
• Work from(almost)anywhere up to20 days/year
• Paid time off to volunteer
• Health insurance
• Free gym, yoga &pilatesclasses and discounted in-office massages
• 24/7 mental health support for you and your family
• Global mentoring program
• Unlimited access to e-learning platforms
• Hybrid work setup
• Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika