Vasaros darbas! Prisijunk kaip Klientų aptarnavimo specialistas(-ė)

We are looking for an English-speaking Customer Service Specialist to join Transcom, a community of customer experience experts. We are curious, driven, committed to the world's most beloved brands, and lifelong learners. Apply now and start a new chapter in your career with Transcom!

• Start working and studying full-time from June 2 to 6, 11:00 AM - 7:30 PM, and after the first week of training, choose the most suitable part-time position: full-time, 0.8, 0.75 or 0.5;
• The ability to choose the type of work: office-based or mixed;
• 5 working days of training courses at the Kaunas office (R. Kalantos g. 32), where you will get acquainted with the specifics of the work;
• Varied work schedule: the department is open Monday - Friday, 11:00 - 00:00 (most likely shifts are evenings and weekends);
• Fixed-term contract until September 1, 2025;
• Unlimited growth opportunities: 90% of the company's managers and leaders started their careers as customer service specialists;
• Continuous improvement, using our internal learning platforms or participating in external training;
• Free coffee and lounge areas where you can relax during breaks;
• Participation in corporate, sporting events and social responsibility initiatives;
• Internal competitions with various prizes - from company merchandise, gift vouchers to fully paid holidays abroad!
• The ability to use the perks.lt platform;
• Salary - 1083-1173 Eur (excluding taxes). Salary is based on full-time and full-time work. During training, the minimum hourly wage is paid.

Join us as a customer service specialist!

Be at the forefront of customer engagement and contribute to achieving results that are meaningful to the entire company. In this position, you will:

• You will represent one of the sustainable shipping companies and immerse yourself in a sea voyage;
• You will provide information after ticket purchase, help with order corrections, engage in sales of additional services, and respond to inquiries;
• You will contribute to the client's success, share knowledge and learn together with colleagues.

• Has excellent English language skills (C1 level in written and spoken form);
• You are empathetic, positive, and have good communication and listening skills;
• Able to quickly absorb information, adapt and respond to changes;
• You care about a good customer experience because you believe they deserve more than just help.

What life looks like at Transcom!

with Transcom. Using their current potential, turning it into future skills. Receiving well-deserved recognition for hard work, being a team player and supporting others. Ensuring lasting change in their teams and communities. That's who we are at Transcom. Here, we care and support each other. From day one, we accept you for who you are. And with a good attitude, there are no limits to how far we can go together.

Once you apply, you will receive an email with the tests you will need to complete in order to continue the selection process. After successfully passing the tests, candidates are invited to an interview with our recruitment specialists, and then to a final meeting with the team leader, where your position, responsibilities, and company activities will be discussed.