Customer Service Representative

We are a modern clinic working with international customers, a leader in medical tourism business in the Baltic states. At the moment we are growing and looking for a Customer Service Representative with English language skills to join our professional, highly qualified and result oriented team in central Vilnius.

• Professional representation of the company and their services for customers around Europe (especially UK and Ireland)
• Customer service via phone (20% of the time), email and internal systems (80% of the time)
• Collaboration with other teams – marketing related improvements, insights and knowledge providing from markets you will be working with
• Work according to the established standards and principles – weekly meetings, annual goals, etc.
• Participation in internal company initiatives and business development activities to help source new opportunities.

• Bachelor’s Degree (or last year student)
• Previous relevant experience is desirable but not essential. All relevant training will be provided to the successful candidate. The right personality and attitude is more important
• Excellent verbal and written English communication skills (C1 level)
• Working proficiency of other foreign languages would be an advantage

• Great company culture, ability to work from home
• Training, education and good team spirit which lead to increased motivation, productivity and performance
• Salary 1.100–1.300 € net plus bonuses (depending on quarterly performance reviews)
• Work in a modern office in Vilnius city centre (with great views of the old town and a terrace to take your lunch breaks on) or in Kaunas
• Opportunity to have workations