2025-01-23 11:16:08

Customer Service Representative

CVMarket.lt klientas
1750 - 2100 €/m Gross

Job Description

We are a modern clinic working with international customers, a leader in medical tourism business in the Baltic states. At the moment we are growing and looking for a Customer Service Representative with English language skills to join our professional, highly qualified and result oriented team in central Vilnius.

  • Professional representation of the company and their services for customers around Europe (especially UK and Ireland)
  • Customer service via phone (20% of the time), email and internal systems (80% of the time)
  • Collaboration with other teams – marketing related improvements, insights and knowledge providing from markets you will be working with
  • Work according to the established standards and principles – weekly meetings, annual goals, etc.
  • Participation in internal company initiatives and business development activities to help source new opportunities.

Requirements

  • Bachelor’s Degree (or last year student)
  • Previous relevant experience is desirable but not essential. All relevant training will be provided to the successful candidate. The right personality and attitude is more important
  • Excellent verbal and written English communication skills (C1 level)
  • Working proficiency of other foreign languages would be an advantage

Company offers

  • Great company culture, ability to work from home
  • Training, education and good team spirit which lead to increased motivation, productivity and performance
  • Salary 1.100–1.300 € net plus bonuses (depending on quarterly performance reviews)
  • Work in a modern office in Vilnius city centre (with great views of the old town and a terrace to take your lunch breaks on) or in Kaunas
  • Opportunity to have workations