Business Clients Orders Coordinator

We are a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. And we want you to join us!

Join to us as a Business Clients Orders Coordinator!

Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:

• Communicate by e-mail and phone with customers and help pioneer more sustainable solutions;
• Handle tasks such as order booking, monitoring order progress, generating reports, and more;
• Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues!

• Great English skills (B2 level);
• Experience with Excel/Google sheets (it will be your daily tool);
• Strong verbal and written communication and interpersonal skills, such as empathy and listening;
• Ability to quickly absorb information, adapt and respond to change;
• Positive attitude and willingness to provide brilliant customer experience – you believe that customers deserve more than just support.

• Start working full-time from May 7th;
• Opportunity to choose work type: remote or hybrid;
• Flexible work schedule: department works I - V, 08:30-19:30;
• 2-week training course that will introduce you to the specifics of the job. The first training day is your first work day;
• Career opportunities;
• Performance and referral bonuses;
• Corporate, sport and social responsibility events;
• Perks.lt discounts;
• Salary - 1132-1239 eur (before taxes). The minimum wage is paid during the training.

What Life at Transcom is like!

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

We are objective in our recruitment process, so we use standardized testing to get to know you better. Look for tests in your email after applying.