Cluster Revenue Manager for Radisson Blu Royal Astorija and Park Inn by Radisson Vilnius Airport Hotels

• Ensure the smooth running of the revenue management department, where all aspects of the hotel’s reservations and meeting & events enquiries are managed and handled, ensuring both property and company standards are attained and adhered to;
• Working proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution;
• Develops and implements strategies where key revenue management metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets;
• Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values;
• Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained;
• Build and maintain effective working relationships with all key stakeholders and partners both internal and external ensuring all communications/activities are controlled and undertaken in a timely manner;
• Review and scrutinize the business performance, providing recommendations that will drive financial performance, including working with internal and external partners on adhoc projects;
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

• Proven experience in a revenue position, ideally within a hotel environment;
• Ability to adapt to changing service environments;
• Good leadership skills with a hands-on approach and lead-by-example work style;
• Commitment to exceptional guest service with a passion for the hospitality industry;
• Ability to find creative solutions, offering advice and recommendations;
• Personal integrity, with the ability to work in an environment that demands excellence;
• Strong communication and listening skills;
• Ability to work collaboratively across functions and cultures;
• Skilled with Microsoft Office software, especially in Excel;
• An open, positive and communicative personality;
• Ability to handle multiple challenging priorities and assignments.

Job requirements and qualifications:

• Minimum education: National academic qualifications
• Minimum experience: 3+ years of relevant experience in Revenue
• Language skills: Very good command of written and spoken English