Darbo skelbimo numeris

355004

Job Description

Bentley Systems is seeking a Customer Success Engineer to become a valued member of our Construction Management team. You will support our Construction Project Management solution that helps construction managers and infrastructure owners improve project team collaboration and help teams complete projects faster by empowering them with timely project information. The main focus of this role is to support our users with configurations, implementations, migrations and customizations.

Responsibilities:

Develops Custom Print-outs using HTML
Serves as a project manager and main point of contact for new client implementations
Coordinate system configurations in accordance with client requirements
Build project schedules and establish technical requirements and acceptance criteria for successful project launch
Manages migrations from eBid eXchange to ProcureWare
Responsible for keeping the client help portal content up to date and is an advocate for customers
Provides technical support and documents client feedback
Tests the application through the user interface to ensure that the client experience is satisfactory and bug free
Performs demonstrations, conducts trainings and periodic webinars
Manages new customer on-boarding
Manages periodic customer survey program.


Requirements

Bachelor’s degree required
3-5 years of experience in IT consulting or project management in a customer facing role required
HTML knowledge required

Desired:

Construction Industry experience in project/document controls, project engineering or construction project management
Experience running webinars and training sessions.


Company offers

Opportunity to join a creative software development team and make your mark in creating cutting-edge technology product
Bonus system based on the team’s and the company’s achievements
Work environment that suits concentration as well as teamwork
Time to recharge: team building parties, table tennis, table football, x-box, heavy bag and much more!


Location:
Vilnius
Job type:
full-time, employee
Expiration date:
2018 m. gruodžio 4 d.
Published:
2018 m. lapkričio 5 d.
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Customer Success Engineer


BENTLEY SYSTEMS EUROPE B. V.

Bentley Systems is the leading global provider of software solutions to engineers, architects, geospatial professionals, constructors, and owner-operators for the design, construction, and operations of infrastructure. Bentley’s MicroStation-based engineering and BIM applications, and its digital twin cloud services, advance the project delivery (ProjectWise) and the asset performance (AssetWise) of transportation and other public works, utilities, industrial and resources plants, and commercial and institutional facilities.
Bentley Systems employs more than 3,500 colleagues, generates annual revenues of $700 million in 170 countries, and has invested more than $1 billion in research, development, and acquisitions since 2012. From inception in 1984, the company has remained majority-owned by its five founding Bentley brothers. Bentley shares transact by invitation on the NASDAQ Private Market; strategic partner Siemens AG has accumulated a non-voting minority stake. www.bentley.com

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