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Customer Support Specialist

CV MARKET´S CLIENT

Darbo skelbimas negalioja

Darbo skelbimo numeris 356211

Darbo skelbimo numeris

356211

Job Description

As a Customer Support Specialist, you will be responsible for day-to-day interaction with SpectroCoin customers. Responsibilities will include answering questions, verifying identities and processing transactions.

Responsibilities:

- Answering questions, verifying identities and processing transactions
- Providing professional and informative solutions for customers via a live chat program
- Creating the biggest possible customer satisfaction.


Requirements

- Interest in the newest technologies
- Know how to communicate with clients in a written way
- Good problem-solving skills
- Positive, diplomatic and proactive attitude
- Fluency in English (additional languages is an advantage).
- This position requires working a rotating schedule including weekends and holidays. There are three mains shifts: 8-17; 11-20; 14-23 (1.5 weekends per month).


Company offers

- Flexible working hours
- Competitive salary
- Exciting and challenging FinTech based projects
- Modern Offices in Vilnius and Kaunas with a solid IT infrastructure
- Professional and personal development
- Office perks and company events
- International and talented team ready for a Ping-Pong match.

Check out more about us on our careers page: https://careers.spectrocoin.com/



Location:
Vilnius
Job type:
full-time
Expiration date:
06 December 2018
Published:
16 November 2018

CV MARKET´S CLIENT

SpectroCoin was founded in 2013 with the goal of creating a secure online platform for exchanging fiat and cryptocurrencies. This was our first contribution to the Bitcoin network, currently, we offer a wide range of services, from Blockchain wallets to Merchant solutions. SpectroCoin builds its business policy on crypto's philosophy of making financing quicker, frictionless and flexible. All our core values and strengths are used to increase flexibility and provide the highest-quality services for customers.

Whether you are an emerging talent or a competent professional, the financial sector offers you a lot of new challenges. Our team consist of more than 80 professionals in IT and Finance sectors with experience from institutions such as Bloomberg LP, Paysafe Group, and Cambridge University to name but a few.

We‘re growing quickly & so can you. At SpectroCoin, we offer many job opportunities to take your career to the next level.