Our client is an online gambling company that produces websites for casino, poker, bingo, sports betting, and scratch cards, under more than 20 online gaming brands. The company is one of the largest in online gaming in Europe and aims to surpass the market. Their vision is to provide the best customer experience in the industry. The brands operate on a proprietary platform, which is the core of their offer and customer experience. The group holds gaming licenses in 23 countries and employs over 2,000 people.
We are currently seeking a Kazakh Speaking Customer Service Agent to join the company's team in Vilnius. In this role, you will be responsible for ensuring an excellent customer experience in the Kazakhstan market.
Описание работы
Heroic responsibilities:
- Embarking on the thrilling journey of representing the company to the valued customers.
- Offering top-notch support via email, chat, and phone - you'll be their hero!
- Helping the Team Leader keep up with what's in the market and lending a hand with translations.
You will be working the following shifts:
Weekdays:
Shift 1: 06:00-15:00
Shift 2: 10:00-19:00
Weekend:
Shift 3: 10:00-19:00
Требования к кандидату
Superpowers needed:
- Fluent in Kazakh and Russian, both spoken and written, ready to charm players with your linguistic flair!
- Skillful in English communication and writing.
- Ability to handle heavy workloads with the coolness of a professional dealer.
- Bonus points for previous experiences in customer service.
Фирма предлагает
Company offers:
- Monthly bonuses to reward your hard work.
- Flexibility of a hybrid or remote work model.
- Additional health insurance for a healthy work-life balance.
- Team events where you will create fun memories.
- Foosball, consoles, snacks, bike storage, showers, and pet-friendly office.
