Account Manager (B2B / Enterprise)

About the role - Chargemont is looking for an Account Manager to take ownership of existing clients after the sales process is completed.

This is not a traditional sales role.

The person in this role will be responsible for building long-term client relationships, ensuring smooth onboarding, and helping clients get the most value from the product.

The role sits between account management, customer success, and business understanding, with a strong focus on ownership.

What the person will do

• Manage relationships with existing B2B clients
• Lead onboarding and initial client setup
• Act as the main point of contact for clients
• Identify issues and ensure they are resolved
• Coordinate with operations and product teams
• Share client insights and feedback with developers
• Support client growth through natural upsell opportunities

• Someone comfortable working with B2B clients and communicating confidently in English
• Experience working with e-commerce clients or larger-scale businesses
• Background in SaaS, fintech, or a technology-driven company
• Strong communication skills and ability to build trust with clients
• Structured thinking and a good understanding of business context
• Ownership mindset and ability to work independently

Experience with payments, subscriptions, or international client environments would be considered a plus.

• Flexible working hours, focus on results, not fixed schedules
• Remote-friendly setup (Lithuania preferred, but not required)
• Opportunity to join a growing product at an early stage
• Direct collaboration with founders
• Real ownership of clients and processes
• Ability to influence how the role and function evolve
• Exposure to international clients and complex business cases