Atlassian Administrator | Mid-Senior

At Nord Security, we’re creating a safer cyber future.

We help people and businesses take back control of their online security, privacy, and data. From VPNs to password managers, threat intelligence to eSIMs for travel—our teams turn complex problems into solutions trusted by millions worldwide.

Life is online. In this role, you’ll help people own it.

• Administer and support Atlassian applications, including Jira, Jira Service Management, Confluence, and related tools
• Act as a support point for users, helping them resolve questions, issues, and configuration-related challenges
• Create, improve, and maintain automation rules that reduce manual work and make processes more efficient
• Support Jira Assets configuration and automation, ensuring asset data remains accurate, structured, useful, and connected to business processes
• Work with ScriptRunner to support advanced Jira configurations, including behaviours, validators, conditions, scripted logic, and automation improvements
• Configure and maintain workflows, fields, screens, permissions, notifications, and project settings based on business needs
• Build and maintain dashboards, reports, queues, and filters using JQL to improve visibility across teams
• Manage users, roles, groups, access, permissions, and security-related settings across the Atlassian platform
• Work with business and IT stakeholders to understand requirements and turn them into practical platform improvements
• Maintain documentation for configurations, processes, standards, and best practices.
• Support new Atlassian features, app changes, upgrades, and integrations with other systems
• Review platform usage, performance, and adoption trends, and suggest improvements where needed.

• 3+ years of hands-on experience administering Atlassian applications in a business or enterprise environment
• Experience supporting cloud-based Atlassian environments
• Solid understanding of Jira, Jira Service Management, Confluence, and how these tools support different teams and processes
• Strong knowledge of Jira configuration, including workflows, schemes, screens, fields, permissions, notifications, and project settings
• Practical experience with Atlassian Automation and the ability to design rules that are scalable and maintainable
• Good working knowledge of Jira Assets, including object schemas, attributes, relationships, and asset-based processes
• Experience using ScriptRunner to support more advanced Jira configurations and logic
• Confidence working with JQL, filters, dashboards, reports, and data visibility improvements
• Experience managing users, roles, groups, access, and permission structures
• Strong analytical and problem-solving skills, with good attention to detail
• Ability to communicate clearly with both technical and non-technical stakeholders, understand their needs, and translate them into practical solutions.

Nice to have

• Experience with scripting or coding to extend and improve Atlassian solutions, such as writing Groovy scripts or creating custom Forge apps
• Knowledge of REST APIs and integrations
• Atlassian certifications
• Experience working in larger Atlassian environments with multiple teams, projects, and business processes.

• Training, mentorship, and room to grow — always.
• Extra vacation days, sick days, and time off when life calls.
• Private health insurance in Lithuania and Poland — fully covered.
• Enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.
• In-house gyms, sport cards, online workouts, and personal guidance — on us.
• Experience our company-wide trip abroad to the fullest.
• Work from wherever keeps you in the zone.
• Birthdays, weddings, and new family members — all deserve a gift.
• Children’s summer camps and flexibility around the schedule — because parenting never pauses.
• Team building and company events people talk about for months.
• Coffee bar, open gyms, kids’ room, music room, massage chairs — our Vilnius HQ is yours to enjoy.