Conversion & Retention Optimization Lead

Kiloverse is the operational force that helps ventures grow — building the systems, teams, and infrastructure that turn ideas into scalable businesses. Behind every fast-growing product, there’s a group of people who think like owners, act fast, and execute with precision.

Here, you’ll find people who want to break big in their careers — working side by side with entrepreneurs and founders to build ventures that redefine the health, wellness, beauty, or travel industries.

We are looking for a CRO Lead – a strategic, data-driven leader who will drive our global growth, revenue strategy, and go-to-market success across multiple brands and business lines.

• Own the full customer funnel and drive continuous experimentation to improve conversion, retention, and monetization.
• Develop and execute data-driven growth strategies focused on increasing customer lifetime value (LTV) and reducing churn.
• Lead cross-functional collaboration between Product, Marketing, CRM, and Analytics teams to achieve ambitious growth targets.
• Manage and mentor a small team of conversion, CRM, or growth specialists.
• Identify optimization opportunities across onboarding, subscription flows, pricing, lifecycle communication, and user journeys.
• Build and manage an experimentation roadmap including A/B testing, funnel analysis, and retention initiatives.
• Use analytics and customer insights to make high-impact decisions and continuously improve performance metrics.
• Monitor and report on key KPIs including conversion rates, retention, churn, CAC, and LTV.

• 3–5+ years of experience in conversion optimization, retention, lifecycle marketing, growth, or related roles.
• Previous people management or team leadership experience.
• Proven track record of improving conversion, retention, and revenue through experimentation and data-driven optimization.
• Strong understanding of customer lifecycle management, subscription economics, and funnel optimization.
• Hands-on experience with A/B testing, CRO methodologies, and behavioral analytics.
• Experience working cross-functionally with Product, Marketing, CRM, and Analytics teams.
• Excellent communication, analytical, and stakeholder management skills.

Nice to have

• Experience with tools such as Google Analytics, Mixpanel, Amplitude, Hotjar, VWO, or similar platforms is a strong advantage.

• Gross salary range is 5500-6100 EUR/month.
• Health insurance (after probation), on-site physiotherapist, office gym, and fitness classes.
• 7 extra days off, 3 for weddings, hybrid work, and the freedom to work 2 months from anywhere in the world.
• Pet-friendly office, fresh breakfasts, hot lunches, drawers and fridges stocked with snacks and food.
• Rooftop and cellar events, 10 social clubs.
• Public transport card for Vilnius and Perks.lt perks.
• €1000 yearly budget for coaching, mentorship, training, conferences, online courses, subscriptions, books.
• Opportunity to build impact across 30+ brands worldwide.
• €1500 for every successful referral.