2025-01-23 11:16:08
Customer Care Agent

Customer Care Agent

Edenred Finance, UAB
Iki 1970 €/mėn. Prieš mokesčius
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Galimybė kartais dirbti iš namų

GET READY TO:

  • Be responsible for a defined group of customers
  • Communicate with customers (solving issues, responding to requests, requesting documents)
  • Communicate with 3rd parties if needed (partners, etc.)
  • Handle incoming e-mails, calls (directed to the Customer Support team address)
  • Manage ticketing system
  • Entry data to internal systems

WE EXPECT YOU TO HAVE:

  • Excellent Lithuanian and Russian languages skills
  • Higher education
  • Experience in a similar role
  • Intermediate Microsoft Office knowledge
  • Ability to meet deadlines in a fast-paced quickly changing environment

TALKING ABOUT SALARY AND BENEFITS:

  • Salary range up to 1970 EUR gross/month and quarterly bonus
  • Training budget. Your development is essential – have an opportunity to choose what to learn
  • Health insurance. Healthy employee = Happy employee = Happy employer
  • Get fun. We encourage our teams to connect and celebrate their success
  • Flexibility. We are working 3+2 hybrid work model. By the way, loyalty brings you some extra vacation days!
  • Workation. Work anywhere up to one month per year
  • Let‘s grow. Join initiatives, pitch your ideas, and develop your strengths in the fast-growing international company
  • Common perks. Great office location, unlimited coffee, fresh fruits, volunteering activities – we all do that!

Pagrindiniai privalumai

Papildomas sveikatos draudimas
Apmokamos papildomos atostogų dienos
Atsižvelgiama į darbuotojo nuomonę apie darbo laiką
Draugiškas šeimai darbdavys
Karjeros augimo galimybės
Lanksčios darbo valandos
Lankstumas bei geras darbo ir asmeninio gyvenimo balansas
Moderni darbo aplinka
Papildomos motyvacinės naudos
Profesinio augimo galimybės
Savarankiškumas organizuojant savo darbą
Tarptautinės karjeros galimybės
Vertinanti darbuotojų nuomonę aplinka

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