DevOps Engineer (RPA domain)

Our client is a market leader in contact center robotic process automation (RPA). Its patented platform automates manual management processes in contact centers, helping enterprises reduce costs while improving agent engagement and customer experience. The platform powers over 1 billion automated actions annually and delivers measurable ROI across industries such as financial services, telecommunications, insurance, and healthcare.

The project focuses on deployment, automation, and infrastructure operations for the client’s hosted contact center automation platform. The DevOps Deployment Engineer will work with technically complex environments, supporting application installations, upgrades, releases, hot fixes, and service packs across development, testing, and production. The role involves close collaboration with DevSecOps, development, QA, and operations teams to improve deployment processes, maintain CI/CD pipelines, support infrastructure automation, and ensure reliable monitoring, alerting, and logging for production environments.

Technologies

• AWS
• Docker, Kubernetes
• Terraform
• Ansible
• Jenkins
• Gerrit, Bitbucket
• Linux / Windows
• Python / Shell / PowerShell
• Grafana / ELK

• Design, develop, and maintain automated deployment pipelines and Infrastructure as Code solutions in collaboration with the DevSecOps team;
• Support product releases, hot fixes, and service pack deployments across development, testing, and production environments;
• Improve deployment processes and systems to increase efficiency, scalability, and reliability;
• Participate in the implementation of monitoring, alerting, and logging solutions to ensure system health and performance;
• Work closely with development, QA, and operations teams to troubleshoot and resolve deployment-related issues;
• Document deployment processes, procedures, and best practices to support knowledge sharing and consistency;
• Stay up to date with DevOps, cloud infrastructure, and automation best practices;

• 3–5 years of experience in DevOps or a similar role, with a focus on deployment automation and infrastructure management;
• Proficiency in scripting and automation using Python, Shell, or PowerShell;
• Hands-on experience with Docker and Kubernetes;
• Solid experience working with as AWS cloud infrastructure;
• Knowledge of configuration management tools such as Ansible, Puppet, or Chef;
• Understanding of CI/CD pipelines and tools such as Jenkins, GitLab CI/CD, or CircleCI;
• Bachelor’s degree in Computer Science, Software Engineering, or a related field;
• Strong problem-solving skills and ability to troubleshoot complex issues in distributed environments;
• Excellent communication and collaboration skills;
• English level: B2 or higher;

• Remote work. We respect each employee’s chosen way to work remotely anywhere.
• "Launch for success" package: premium health insurance, monthly lunch vouchers, telecom services for employees and their family members, and more.
• Global teams. The working model in the company is based on working in global multicultural departments and gaining experience from the highest-level professionals.
• International Clients. It is on us to ensure the wide range of Clients you will work with – Innovative start-ups and Fortune 1000 companies in the U.S. and Europe.
• Professional growth opportunity. We created a professional training center including educational programs for developers of any level and live training sessions.
• Unique ideas development. Our internal start up incubator, Innovation Sandbox, helps to materialize ideas, receive support on their realization, and win cash prizes.
• Team spirit. Work in the company is not just about work – team building, celebrations, corporate events, family events and other traditions are an essential part of our culture.

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