Head Of HR

Job Description

Strategic Leadership & Partnership

Lead the HRBP function for the Vilnius site, acting as a key advisor to the Site Lead and local leadership team.
Strengthen leadership capabilities through dedicated coaching, guidance, and hands-on partnership.
Support managers through the full lifecycle of people leadership and change management.

Global Service Delivery

Direct end-to-end GBS HR operations across ~20 markets to ensure efficient, compliant, and seamless service delivery.
Define and communicate the GBS service catalog, driving a culture of continuous process improvement.
Drive the expansion of the GBS footprint by onboarding new markets and service lines.

Compliance, Data & Governance

Lead the transformation and redesign of the HR operating model within the Vilnius hub.
Ensure all operations remain compliant with diverse local labor laws and global corporate policies.
Act as the final escalation point for complex operational and organizational issues.
Champion data integrity and HRIS (Workday) accuracy on a global scale.

Requirements

Senior or strong mid-senior HR professional comfortable operating with high autonomy
Proven experience in HR Operations or service delivery models (GBS, SSC, or similar)
Strong HR Business Partnering experience in complex environments
Demonstrated ability to lead change in evolving or imperfect organisational structures
Strong stakeholder management and influencing skills
Solid understanding of end-to-end HR processes, employee relations, and labour frameworks
Resilient, independent decision-maker with a strong sense of ownership
Leadership mindset aligned with empowerment, accountability, transparency, respect, and humility
Fluent English
People management experience is not mandatory, but leadership capability is essential
Experience in GBS / SSC environments, Workday, and change management is an advantage