Job Description

Guru Pay is an EMI based in Lithuania with a goal to deliver a personalized boutique service to B2B, B2C and C2B customers. Our team is small, yet highly ambitious in delivering high-tier service for our business accounts.

What will you do:

Execute and monitor domestic and international payments across SEPA, SWIFT, FX, and real-time rails
Handle SWIFT messages related to payment investigations, recalls, and inquiries
Monitor customer and pooled account balances and support settlement activities
Coordinate settlement releases, reversals, and cut-off–related issues
Perform financial transaction data entry via online banking platforms
Analyze failed payments, reconciliation breaks, chargebacks, and disputes
Support Customer Service teams in resolving payment-related cases
Communicate with banking and payment partners on operational issues
Identify technical or process inefficiencies and drive improvements or automation
Prepare client fee calculations and provide regular payment KPI and reconciliation reports

Requirements

2+ years of experience in payments, reconciliation, or a similar financial role
Good understanding of payment operations, especially SEPA and SWIFT
Ability to work independently and take ownership of issues end-to-end
Strong communication skills in Lithuanian and English
Comfortable with routine tasks while adapting to new projects and changes
Willingness to speak up, suggest improvements, and accept feedback
Full-time availability from our Vilnius office (4 days on-site after onboarding – Wednesdays remote)

Nice to have

Experience in the acquiring field
Deep hands-on knowledge of SEPA and SWIFT
Experience working on projects involving new partners and products, including testing, implementation, and integration into the team’s daily operations.