Payments Senior Officer

As a member of the Payments team you will have the opportunity to develop specialist knowledge and provide accurate advice and information to both internal and external sources in a timely and professional manner. You will be accountable for the efficient processing of money transfers, including invoicing, capital, fees and investment funding; and the daily reconciliation of those movements. Specifically, you will be responsible for:

• The preparation, checking and release of client, investor and supplier payments in multiple currencies using various payment methods.
• Liaising with agent banks through dedicated relationship managers ensuring all requests are processed in a timely manner;
• Ensuring all operational activities are completed with SLAs within a robust control environment managing any risks.
• Accurately recording all time spent dealing with client matters to ensure clients are correctly invoiced.
• Reviewing operational processes and controls, proactively identifying and highlighting any risks or weaknesses and driving improvements as appropriate.
• Pro-actively taking on additional responsibilities and administrational tasks as required by your managers or clients, including project work from initial scoping to delivery into the team.
• Support management by monitoring service delivery and performance of the team, identifying knowledge gaps or changes that will improve client satisfaction and organizational efficiency.
• Support periodic and ad-hoc reporting for management and stakeholders.
• Monitoring of the team email mailboxes and assisting to resolve queries.

• Degree level educated in a relevant area such Finance, Accounting or Economics.
• Experience in payments would be preferred.
• Supervisory and/or team management experience would be beneficial.
• Project or change management experience, and in particular, an interest in automation activities would be desirable.
• Advanced knowledge of MS office package would be considered an advantage.

Nice to have

• Strong communication skills (both written and verbal), organized and flexible;
• You possess team spirit with the ability to work independently using your own initiative when appropriate;
• Intellectual curiosity and a problem-solving mindset.
• Ambitious with a high level of energy and commitment and comfortable working in a fast-paced environment.
• Ability to work under pressure and meet a range of deadlines;
• High attention to detail and accuracy, especially numerical.

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location
• Monthly base salary for this position is from 2670 EUR to 3670 EUR gross. Final offer will be determined based on your competences, qualifications and professional experiences.