Vinted is Europe’s biggest pre-loved fashion marketplace, with 80 million members in 25 countries. We want to make second-hand the first choice worldwide.
A team of over 2500 people from Vinted’s offices in Vilnius, Berlin, Prague, Amsterdam, and Utrecht develops and supports our platform. We share a unique work culture that’s based on aiming high, taking ownership, co-creating, caring, and growing.
We're looking for a Strategic Partnership Manager, Shipping, to join our Network Domain. In this role, you will understand the shipping requirements for different markets, investigate and identify the most suitable shipping providers, and negotiate the best possible shipping deals.
By improving existing partnerships and building new ones, you will be crucial to the company’s growth strategy.
- Lead shipping strategy for different Vinted countries by setting clear success metrics, developing long-term plans, and establishing negotiation objectives
- Fully own the cost negotiations with shipping providers in your assigned countries to secure competitiveness for end-to-end shipping, first/last mile delivery, 3PL services, packaging, customs clearance, and other shipping-related services
- Take full ownership of developing, negotiating, renewing, and maintaining contractual agreements with shipping service providers
- Own mid-mile transportation management in selected routes that includes daily operations planning, problem solving, and negotiation
- Communicate effectively with shipping providers to ensure that our business requirements are fully met
- Set and monitor performance metrics of shipping partners, analyze carriers’ processes to identify potential opportunities and areas for cost reduction and service improvements
- Manage and resolve carrier performance issues through collaboration, including handling invoice disputes and claims rejections
- Build and maintain strong relationships with shipping partners to execute strategy, meet cost targets, reduce friction, and ensure business continuity while managing risks
- Act as a Project Manager for shipping driven larger complex cross-domain initiatives to improve internal shipping-related systems and processes
- Work closely with internal stakeholders to define clear project objectives, secure necessary resources, and ensure alignment with overall business goals
- Stay up to date with the logistics ecosystem by monitoring existing providers' offerings, evaluating potential startup partnerships, and tracking market trends, competition, and industry innovations.