Business Analyst Lead

YOUR RESPONSIBILITIES:

• Conduct comprehensive current-state analysis of organisational structures, operating models, roles, and accountabilities across business units.
• Support the design of a target operating model that aligns with strategic objectives, optimises spans and layers, and enables scalable growth.
• Develop detailed process maps, value stream analyses, and capability assessments to identify improvement opportunities.
• Analyse interdependencies between people, process, technology, and governance elements of the operating model.
• Contribute to the definition of future-state roles, RACI matrices, and organisational blueprints.
• Facilitate workshops and interviews with stakeholders across functions to gather requirements, pain points, and aspirations.
• Build strong working relationships with business leaders, operational teams, technology partners, and project management office (PMO).
• Translate business needs into clear, actionable requirements and user stories for technology and process workstreams.
• Support change impact assessments and stakeholder mapping to inform change management strategies.
• Partner with IT, product, and architecture teams to understand technology solutions and their implications for the operating model.
• Define functional requirements and business logic for tech-enabled tools, workflows, and automation opportunities.
• Support the evaluation and selection of technology platforms and vendors where required.
• Ensure alignment between business processes and system capabilities, identifying gaps and proposing solutions.
• Support programme workstreams by maintaining documentation, tracking dependencies, and coordinating deliverables.
• Develop business cases, options papers, and decision packs for senior leadership and steering committees.
• Monitor progress against milestones, identify risks and issues, and contribute to remediation plans.
• Assist with data analysis, reporting, and insights to inform programme governance and decision-making.
• Participate in testing, user acceptance, and validation activities to ensure solutions meet business needs.
• Support the design and delivery of change activities, including communications, training materials, and readiness assessments.
• Help identify change resistance and contribute to strategies that build engagement and adoption.
• Document standard operating procedures (SOPs), playbooks, and knowledge assets to enable smooth transition to new ways of working.

• 3–5 years of experience in business analysis, strategy, or management consulting, ideally within financial services, asset management, or professional services.
• Demonstrated involvement in organisational redesign, operating model transformation, or business process reengineering initiatives.
• Experience working on technology-enabled change programmes, including requirements gathering, process design, and user acceptance testing.
• Familiarity with agile delivery methodologies and cross-functional programme environments.
• Strong analytical and problem-solving skills with the ability to break down complex challenges into structured, actionable components.
• Excellent stakeholder engagement and communication skills, comfortable working with senior leaders and technical teams alike.
• Proficiency in business analysis techniques including process mapping, gap analysis, data analysis, and business case development.
• High attention to detail with strong documentation and presentation capabilities (PowerPoint, Excel, Visio, Miro).
• Ability to work autonomously, manage ambiguity, and adapt quickly in a fast-paced transformation environment.
• Intellectually curious with a passion for continuous improvement and learning.
• Understanding of target operating models, organisational design principles, and process optimisation frameworks.
• Familiarity with technology concepts such as workflow automation, system integration, APIs, and cloud-based platforms.
• Experience using collaboration and project management tools (e.g., JIRA, Confluence, Fenergo, Subscribe).
• Bachelor's degree in Business, Economics, Finance, Engineering, or related field; advanced degree (MBA, MSc) desirable.
• Business analysis certification (e.g., BCS, IIBA/CBAP) or consulting training (McKinsey, BCG, Bain, Big 4) highly valued.

Nice to have

• Exposure to fund administration, investor services, or asset servicing is highly desirable.
• Knowledge of data governance, reporting, and business intelligence tools advantageous.
• Agile/Scrum certifications (CSM, CSPO) a plus.
• Prior experience in a secondment or client-side role from a top-tier consulting firm.
• Background in fund administration, private equity, alternative investments, or wealth management.
• Exposure to regulatory change programmes or compliance-driven transformation
• Understanding of change management frameworks (e.g., Prosci, ADKAR).
• Experience with service design, customer journey mapping, or lean/six sigma methodologies.

• Flexibility with hybrid and work-from-home arrangements.
• High visibility and exposure to C-suite leadership and strategic initiatives.
• Opportunity to drive meaningful impact in a fast-growing, global financial services organisation.
• Collaborative, entrepreneurial culture with significant learning and development opportunities.
• Ideal career-building experience for consultants seeking diverse, hands-on transformation exposure.
• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location