Job Description
Support and monitor Power BI / Fabric solutions focusing on customer service and troubleshooting issues.
- Assist in the administration of Moody’s Fabric tenant, including user management and security controls.
- Configure and manage on-premises data gateways and related tools.
- Support report lifecycle management and solution deployments.
- Administer and maintain JFrog Artifactory repositories (local, remote, virtual).
- Manage repository permissions, access tokens, and RBAC for Artifactory.
- Support CI/CD integrations with Artifactory for build artifact storage and promotion.
- Monitor Artifactory performance, storage, cleanup policies, and retention strategies.
- Troubleshoot Artifactory issues related to pipelines, package resolution, and metadata.
- Configure Artifactory proxies, replication, security scans, and Xray policies.
- Implement best practices for artifact lifecycle management and governance.
- Collaborate with team members to establish secure and reliable solutions across Power BI / Fabric and Artifactory platform.
- Develop and maintain dashboards, reports, and metrics using Power BI.
- Integrate Artifactory solutions with external systems and APIs, including custom connections.
- Utilize version control systems (e.g., GitHub) for code and solution management.
- Participate in solution lifecycle management, including deployment pipelines (CI/CD), rollback, and versioning.
- Apply automated testing and debugging practices to ensure solution quality and performance.
- Implement security best practices, including role-based access control (RBAC), data privacy, and compliance with enterprise standards.
- Stay current with security and compliance requirements for cloud and hybrid environments.
- Document processes and contribute to knowledge sharing within the team.
- Communicate effectively with stakeholders to understand requirements and deliver fixes and solutions.
- Participate in cross-functional team projects and updating stakeholders.
- Participate in ongoing training programs (e.g., Fabric previews & Frontier program).
- Stay up to date with new features and best practices in Power BI / Fabric, Artifactory, and related technologies.
Requirements
- Strong analytical and problem-solving skills.
- Experience in customer support and working on a support team.
- Ability to troubleshoot and resolve basic to complex Power BI / Fabric issues.
- Familiarity with Microsoft Power BI / Fabric platform and tools.
- Ability to troubleshoot and resolve basic to complex Artifactory issues.
- Familiarity with Artifactory platform and tools.
- Experience with data connections and standard/premium connectors.
- Understanding of on-premises data gateway setup and management.
- General knowledge of networking, Microsoft Office, Azure Services, and ServiceNow.
- Basic to intermediate programming skills (JavaScript, C#, Python) for custom development and automation.
- Familiarity with version control systems (e.g., GitHub) and DevOps practices.
- Knowledge of security best practices and compliance requirements.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in cross-functional teams and mentor junior staff.
- Commitment to continuous learning and professional growth.
- Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
- Bachelor’s degree in computer science, information systems, business analytics.
Company offers
- Annual base salary gross:2,200.00 to70,800.00.
- Medical, Personal Accident, Life Insurance and Time Off.
