Payment Analyst

Lifland Gaming AB is a group of licensed online gaming companies located in several European jurisdictions. We operate a number of well known brands as Optibet and BestCasino. Our roots within the gaming sector go back to 1985 and the group's parent company, Nordic Leisure AB, is a public Swedish company which shares are traded at the OMX Nasdaq First North stock exchange. Today Lifland Gaming is a multi-brand online gaming company with 200+ people from more than 10 countries situated in offices across Latvia, Estonia, Malta, Spain and Lithuania. We are proud to be the leading iGaming operator in the Baltic States, and one of the fastest growing operators in Eastern Europe. And most of all are we proud of serving our worldwide customers! The position is based in Riga and main job responsibilities include:

Process payments for Lifland Gaming clients, along with any issues that arise from these transactions in a timely and professional manner;

Handle 1st line queries for Lifland Gaming customers on gaming, financial, technical and any applicable issues related to the Payments and Fraud;

Ensure that fraudulent transactions are spotted early enough to control and minimize Risk to the company;

Research and find/solve fraud cases involving, but not limited to Credit card fraud, Bank fraud, Identity theft;

Work to enhance the client experience on the Lifland Gaming sites;

Support Customer Service agents in payments related queries.

Working knowledge of Customer Service and valuing the customer experience;

Strong attention to details with consistence accuracy, highly organized;

Excellent communication skills;

The ability to follow stringent processes and regulations;

Ability to think analytically and make accurate decisions;

Basic Casino, Poker and Sports knowledge of any kind and a background in gaming or similar sort of previous role would be considered an asset;

Must be able to work in within a team environment;

Strong proficiency working with web browsers and web based tools;

Basic understanding of AML/CFT.

The opportunity to improve and participate in the company’s development;

Colleagues with various, international backgrounds to collaborate;

Dynamic work with personal development possibilities;

Become part of rapidly growing international company;

Competitive salary and benefits package.