Payment Specialist

Guru Pay is an EMI based in Lithuania with a goal to deliver a personalized boutique service to B2B, B2C and C2B customers. Our team is small, yet highly ambitious in delivering high-tier service for our business accounts.

What will you do:

• Execute and monitor domestic and international payments across SEPA, SWIFT, FX, and real-time rails
• Handle SWIFT messages related to payment investigations, recalls, and inquiries
• Monitor customer and pooled account balances and support settlement activities
• Coordinate settlement releases, reversals, and cut-off–related issues
• Perform financial transaction data entry via online banking platforms
• Analyze failed payments, reconciliation breaks, chargebacks, and disputes
• Support Customer Service teams in resolving payment-related cases
• Communicate with banking and payment partners on operational issues
• Identify technical or process inefficiencies and drive improvements or automation
• Prepare client fee calculations and provide regular payment KPI and reconciliation reports

• 2+ years of experience in payments, reconciliation, or a similar financial role
• Good understanding of payment operations, especially SEPA and SWIFT
• Ability to work independently and take ownership of issues end-to-end
• Strong communication skills in Lithuanian and English
• Comfortable with routine tasks while adapting to new projects and changes
• Willingness to speak up, suggest improvements, and accept feedback
• Full-time availability from our Vilnius office (4 days on-site after onboarding – Wednesdays remote)

Nice to have

• Experience in the acquiring field
• Deep hands-on knowledge of SEPA and SWIFT
• Experience working on projects involving new partners and products, including testing, implementation, and integration into the team’s daily operations.

• A role with real responsibility in core payment operations
• Opportunities to improve and automate processes
• A supportive team with high standards and clear ownership
• Hybrid work model (Vilnius office + flexibility)
• Support for professional development and continuous learning
• 2nd pillar pension coverage
• An extra vacation day on your birthday
• Workations, health challenges, and team engagement initiatives
• A collaborative, high-trust environment with real impact on the business