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Naujausi skelbimai
Darbo skelbimo numeris #1655343
Atranka internetu

Technical Support Specialist

CVMarket.lt klientas
Vilnius
Nuoroda nukopijuota
Darbo skelbimas negalioja

Atranka internetu

Darbo aprašymas

Get ready to

  • Investigate, troubleshoot, evaluate and escalated web/app related issues
  • Follow up with support team to ensure product related request resolution     
  • Provide guidance for support teams about tech-related issues/topics
  • Provide ideas for productivity improvement
  • Provide step-by-step technical help, both written and verbal
  • Perform other tasks and projects as required within the support domain


Reikalavimai

We expect you to

  • Have testing skills, including bug reporting ability to evaluate the urgency
  • Hands-on experience with SQL, Zendesk, Confluence, JIRA
  • Experience with concepts in the area of customer support (chats, chatbots, help centers)
  • Excellent problem-solving and communication skills
  • Have great attention to detail
  • Have no fear of failing
  • Never kill the vibe


Įmonė siūlo

Location

We have plenty of amazing offices you can choose from: our awesome headquarters in Vilnius, super cool offices in KaunasKlaipėda and Berlin! Woke up in the morning and decided that you don’t want to go to the office? No problem! You will have an opportunity for a hybrid work model.

Want to work completely remotely? Why not, let’s do it! Let’s make your working experience as comfortable as possible!

 

Talking about perks:

  • We will spoil you! Get ready for numerous perks: a fridge full of food, frequent community events (both online and offline!), an office gym, and much more.
  • Not feeling like going to the office all the time? Work in a hybrid model from wherever you want! We’ve got you covered for whenever you feel office-sick – monthly taxi budget will wait.*
  • Want to work entirely remotely? Why not — let’s do it. We’ll make your working experience as comfortable as possible with whichever work model you choose.
  • Bond with your team or just work and vacation on teambuilding and workation trips. All you need to do is choose a destination, kick back, and relax while we cover the rest.
  • Take 5 extra DAYS OFF to recharge. Use them whenever you need – no questions asked. A healthy, happy, and well-rested you is the goal.
  • After 6 months at Kilo Health, we’ll ask you to choose a plan from the company-covered private health insurance. Cover all your extra health and wellness needs on us.*
  • Get ready to create impact through progressive and innovative HealthTech products with our quality over quantity mindset. Take it slower to create something better.
  • Freely initiate change, suggest new approaches, and skyrocket with exciting challenges in our fast-growing HealthTech environment.
  • Get ready to roll in our easy-going, inclusive atmosphere with informal and laid-back communication. We keep it casual — wear what you want.
  • If you uncover a hidden super talent while you’re with us – we’re all for it! We’ll do everything we can to support your passion and help turn it into an ultimate career change.
  • Want to polish up on your qualifications? Join the Kilo Academy to learn from our top specialists, schedule a 1-on-1 knowledge-sharing session, or simply borrow a book from our extensive library. Knowledge is power, and we’re here to share it.


Darbo skelbimo numeris
#1655343
Jūs kandidatuojate į:
Technical Support Specialist
Jūs būsite nukreipti į kitą portalą. Sekite ten esančias kandidatavimo instrukcijas. Sėkmės!
Jūs būsite nukreipti į kitą portalą. Sekite ten esančias kandidatavimo instrukcijas. Sėkmės!