Translation Platform Administrator

Your responsibility will be to administer and support translation management system Across by debugging issues, verifying, and proposing possible solutions to resolve them.  The role will also include communication with end users in the English language.

Your responsibilities:

• User-consultancy as part of existing Across-Support-Team
• Extension and improvement of service level (availability, quality of service, reaction time)
• Setup, maintenance and improvement of Application infrastructure (server, client installation, virtual machines, service monitoring, update planning)
• Administer (create, delete, assign) users, roles, rights
• System configuration (workflows, document settings, project templates)
• Coordination with IT, Helpdesk, Database administrators

• Fluent in English
• IT affinity and willingness to work in this field
• Knowledge of XML
• Good communication and coordination skills
• Knowledge of common file formats (e.g., for troubleshooting): MS Office, InDesign
• Ability to solve problems creatively
• Professional and positive attitude, sense of responsibility

• Extensive introductory trainings
• Opportunity to apply foreign language skills communicating with colleagues from Festo branches in other countries
• Open and motivated team, striving for common goals
• Internal career opportunities based on competence development
• Support and mentoring from a leader, working under the Leadership Culture principles
• Convenient, up-to-date and employee-oriented work environment
• Contribution to various company and department initiatives

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