Main responsibilities:
• Ensure excellent service experience for prospect and existing customers
• Assist/support company’s Online Support business with collecting documentation and information
• Perform high complex duties, with high level of technical knowledge
• Effectively perform inbound and outbound phone calls
• Effectively perform offline tasks
• Responsible to deliver high quality and productivity results that meet the identified targets
• May also provide support to internal client as compliance and complaint teams
• Some primary responsibilities include maintaining the compliance/data integrity for the existing clients.
Requirements
• Have college degree or equivalent
• Outstanding verbal, written and listening skills
• Fluent spoken and written English and French is a must
• Customer service skills would be an advantage
• Ability to work in team
• Strong ability to multitask and take fast decisions independently
• Ability to navigate within lots of systems at the same time
• Ability to work in shifts, according to business needs.
Klausimai ir atsakymai
Užduokite klausimą:
Jūs galite pateikti klausimą darbdaviui. Klausimas atsiras skelbime iškart, kai tik darbdavys atsakys į jį. Lanktytojai negalės matyti jūsų el. pašto adreso.
Persiųsti
Nuoroda į skelbimą bus pridėta automatiškai žinutės pabaigoje.