We’re looking for a Large Transfers Specialist to join our High Amount Transfers (HAT) team in our Tallinn office! You would play a vital role in communication between compliance, product, and our customers – helping to ensure that the customer journey for high value payments is both professional and effortless. We are searching for candidates ready for a hybrid role, with in-depth knowledge on compliance procedures regarding source of funds or wealth documentation.
In this role, you would be working within compliance and customer support standards in order to collect information for – and approve – low to medium risk large payments. This involves a consistent feedback loop between the product and enhanced due diligence teams, as we work to develop this role into what it needs to be for our customers. As a Large Transfers Support Specialist, cross-collaboration is key: you could expect shifts that are evenly split between compliance tasks and customer support responsibilities. This role also targets both consumer and business customers, so we are searching for candidates with a strong ability to adapt tone and regulatory requirements per case handling.
Our HAT Mission:
This role will give you the opportunity to:
The HAT team is a great place to develop your skills and understanding of compliance, product, and specialized customer support. With our hand-in-hand development and mutual goals, you will have a lot of exposure to other teams and how they relate to improving Wise, for each and every customer that seeks to make their high value transfers with our service!
PS! If you’re interested in the position, please apply by submitting your CV and Cover Letter in English, and answering the application questions before 17th of January 2022.
We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.
Also, where and what you studied isn’t important to us. If you’ve got great experience, the right skills for the role and you’re great at articulating your thinking, we’d like to hear from you.
And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.
*It is not guaranteed that candidates’ visa applications will be successful. Please be aware that the Estonian immigration and law authorities may exercise additional scrutiny for applications from countries which are considered to be higher risk by Estonian authorities. These countries may include, but are not limited to, India, Nigeria, Pakistan, Bangladesh, Iran, Egypt, Syria and Cameroon.
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