• Develop and maintain product documentation primarily used by developers, but also by internal staff
• Proactively work with product Development to have a clear understanding of the product integration/configuration documentation requirements
• Identify ways to break down and simplify complex processes and information into logical steps
• Collaborate with team members during design and development of products
Requirements
• Strong verbal and written communication skills. Must be able to communicate effectively and confidently with team members and management
• Advanced skills in Microsoft Word and Visio
• 2 or more years of experience researching and writing about software or other
technical writing experience
• Proven problem-solving and analytical skills with an ability to approach a problem logically and systematically
• Ability to quickly and easily extract information from busy software developers
• Ability to multi-task and work under demanding deadlines
• Acute attention to detail, with an ability to detect subtle errors and ambiguities
Beneficial skills
• Ability to read source code and create examples a plus
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