Job Description

Proactively track and respond to brand mentions across social media, forums, and other digital platforms

Develop and implement community engagement strategies to increase brand visibility and loyalty
Actively participate in discussions, answer queries, and foster a positive brand image across platforms like Reddit, Discord, Facebook, and industry-specific forums
Collaborate with the SEO, Content, and Social Media teams to align community strategies with broader marketing goals
Utilize analytics tools to track community performance, provide actionable insights, and refine engagement tactics
Stay up-to-date with industry trends and platform changes to adapt and optimize strategies

Requirements

Proven experience managing online communities across multiple platforms; experience in online reputation management is considered a strong advantage
Deep understanding of community engagement best practices, with a focus on building and nurturing strong relationships
Strong written and verbal communication skills, capable of engaging diverse audiences and driving meaningful conversations
Analytical mindset with the ability to use data tools (e.g., Google Analytics, Social Media Insights) to measure success and refine strategies
Basic understanding of SEO to align community engagement with broader search optimization goals
Proactive and detail-oriented self-starter with excellent organizational skills, strong technical proficiency, and the ability to successfully coordinate multiple projects simultaneously

Company offers

Private health insurance with mental health coverage (including psychotherapy sessions), in-house physiotherapy, and access to premium wellness apps and fitness resources.
Paid sick days and extra vacation days that grow the longer you’re with us.
Deep focus on individual progress, supported by the 70/20/10 development model and a wide range of L&D initiatives designed to boost performance throughout the year. You’ll have access to courses, conferences, books, subscriptions, and regular knowledge-sharing sessions to support ongoing learning.
Work anniversaries, celebrations for personal milestones such as birthdays, weddings, welcoming new family members, and more.
Quarterly events to share knowledge, strengthen alignment, and foster collaboration across teams - plus company workations, wellness challenges, marathons, and other initiatives that bring people together in meaningful ways.
Work in a space built for focus, balance, and everything in between. At the CyberCity campus, you’re surrounded by a community of professionals and a modern infrastructure — from gyms and top coffee spots to popular restaurants just around the corner. Step out for a walk, reset in game areas, grab a snack, or bring your pet along on Pet Thursday. Everything here is designed to help you feel good and do your best work.
A hybrid working model that supports both focused individual work and strong in-person collaboration. We offer flexibility to work remotely, combined with regular time in the office to connect, create, and align as a team.